nib Travel Insurance

Contact us

Customer Service, Claims and Emergency Assistance Teams

General Enquiries
1300 410 272 (within Australia)
+61 2 9234 3193 (outside Australia)

[email protected]

Temporary Office Hours:
Mon to Fri 9am to 6pm (AEST)
1300 353 176 (within Australia)
+61 2 7202 0508 (outside Australia)

[email protected]

For information on submitting a claim visit the Claims page.
Emergency Assistance
1300 555 019 (within Australia)
+61 3 8523 2815 (outside Australia)

[email protected]

For more information visit the Emergency Assistance page.

Travel Agency and Partnerships Teams

Travel Agents: Please contact your Industry Account Manager.

Other Partners: Please contact our Partnerships Team.

For general enquiries, please contact our Inside Sales Team at [email protected]

Industry Account Managers
For travel agents get in touch with the Industry Account Manager in your area.

Allison Tickle
Industry Account Manager, (QLD/NSW/ACT/TAS)
0408 120 222
[email protected]

Deb Evans
Industry Account Manager, (WA/SA/NT/VIC)
0488 500 370
[email protected]

Partnerships Team
For all other partners please contact our Partnerships Team.

Lillian Dwyer
Partnerships Account Manager
0448 101 044
[email protected]